CVE-2012-2582
Description
Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5, 3.0.x before 3.0.6, and 3.1.x before 3.1.6, allow remote attackers to inject arbitrary web script or HTML via an e-mail message body with (1) a Cascading Style Sheets (CSS) expression property in the STYLE attribute of an arbitrary element or (2) UTF-7 text in an HTTP-EQUIV="CONTENT-TYPE" META element.
Predictions
Heuristic predictions, AS-IS, for prioritization only.
Mitigations
No mitigations published for this CVE yet.
The vendor-content worker queues fetches as references arrive (check back in a few minutes). Or — if you've already worked around this in production — publish your fix to the community-verified tier.
✚ Propose a mitigation on Community → Mitigations published via the community go through AI scoring + 2 human reviewers + 7-day silent objection window before landing here withsource_tier=community-verified.
Exploits
Public proof-of-concept code below. AS-IS, for defenders and authorised testing only.
Exploit-DB
OTRS Open Technology Real Services 3.1.4 - Persistent Cross-Site Scripting
OS impact
| OS | Version | Status | Fixed in |
|---|---|---|---|
| debian | bullseye | fixed | 3.1.7+dfsg1-4 |
Application impact
| Vendor | Product | Versions | Fixed |
|---|---|---|---|
| otrs | otrs | 2.4.0 | |
| otrs | otrs | 2.4.1 | |
| otrs | otrs | 2.4.2 | |
| otrs | otrs | 2.4.3 | |
| otrs | otrs | 2.4.4 | |
| otrs | otrs | 2.4.5 | |
| otrs | otrs | 2.4.6 | |
| otrs | otrs | 2.4.7 | |
| otrs | otrs | 2.4.8 | |
| otrs | otrs | 2.4.9 | |
| otrs | otrs | 2.4.10 | |
| otrs | otrs | 2.4.11 | |
| otrs | otrs | 2.4.12 | |
| otrs | otrs | 3.0.0 | |
| otrs | otrs | 3.0.1 | |
| otrs | otrs | 3.0.2 | |
| otrs | otrs | 3.0.3 | |
| otrs | otrs | 3.0.4 | |
| otrs | otrs | 3.0.5 | |
| otrs | otrs | 3.0.6 | |
| otrs | otrs | 3.0.7 | |
| otrs | otrs | 3.0.8 | |
| otrs | otrs | 3.0.9 | |
| otrs | otrs | 3.0.10 | |
| otrs | otrs | 3.0.11 | |
| otrs | otrs | 3.0.12 | |
| otrs | otrs | 3.0.13 | |
| otrs | otrs | 3.0.14 | |
| otrs | otrs | 3.1.0 | |
| otrs | otrs | 3.1.1 | |
| otrs | otrs | 3.1.2 | |
| otrs | otrs | 3.1.3 | |
| otrs | otrs | 3.1.4 | |
| otrs | otrs | 3.1.5 | |
| otrs | otrs | 3.1.6 | |
| otrs | otrs | 3.1.7 | |
| otrs | otrs | 3.1.8 | |
| otrs | otrs_itsm | 2.1.0 | |
| otrs | otrs_itsm | 2.1.1 | |
| otrs | otrs_itsm | 2.1.2 | |
| otrs | otrs_itsm | 2.1.3 | |
| otrs | otrs_itsm | 2.1.4 | |
| otrs | otrs_itsm | 3.0.0 | |
| otrs | otrs_itsm | 3.0.1 | |
| otrs | otrs_itsm | 3.0.2 | |
| otrs | otrs_itsm | 3.0.3 | |
| otrs | otrs_itsm | 3.0.4 | |
| otrs | otrs_itsm | 3.0.5 | |
| otrs | otrs_itsm | 3.1.0 | |
| otrs | otrs_itsm | 3.1.1 | |
| otrs | otrs_itsm | 3.1.2 | |
| otrs | otrs_itsm | 3.1.3 | |
| otrs | otrs_itsm | 3.1.4 | |
| otrs | otrs_itsm | 3.1.5 | |
References
- http://lists.opensuse.org/opensuse-updates/2012-09/msg00024.html
- http://secunia.com/advisories/50513
- http://www.debian.org/security/2012/dsa-2536
- http://www.kb.cert.org/vuls/id/582879
- http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-01/
- https://security-tracker.debian.org/tracker/CVE-2012-2582
CWEs
CWE-79
Community-verified mitigations for this CVE will appear above when contributors publish them.
Verify integrity in audit chain (admin only). AS-IS.