CVE-2015-3000

high
Published 2015-06-08 · Modified 2026-05-06
CVSS v3
CVSS v2
7.8
VIR risk
7.8

Description

SysAid Help Desk before 15.2 allows remote attackers to cause a denial of service (CPU and memory consumption) via a large number of nested entity references in an XML document to (1) /agententry, (2) /rdsmonitoringresponse, or (3) /androidactions, aka an XML Entity Expansion (XEE) attack.

Predictions

Exploit likelihood
20%
Patch ETA

Heuristic predictions, AS-IS, for prioritization only.

Mitigations

vendor Authored 2026-05-27

Vendor advisory: cve@mitre.org — https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk

Application impact

VendorProductVersionsFixed
sysaidsysaid{"endIncluding":"15.1"}

References

CWEs

CWE-399

Verify integrity in audit chain (admin only). AS-IS.