CVE-2017-14396

critical

Published 2017-09-12 · Modified 2026-05-13

CVSS v3

9.8

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

CVSS v2

7.5

VIR risk

9.8

Description

In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of a parameter name, as demonstrated by the key parameter to file.php.

Predictions

Exploit likelihood

97%

Patch ETA

—

Heuristic predictions, AS-IS, for prioritization only.

Mitigations

vendor Authored 2026-05-27

Vendor advisory: cve@mitre.org — http://www.osticket.com/blog/125

Application impact

Vendor	Product	Versions	Fixed
osticket	osticket	`1.10`

References

http://www.osticket.com/blog/125
http://www.osticket.com/blog/125

CWEs

CWE-89

Verify integrity in audit chain (admin only). AS-IS.