CVE-2017-15864

high
Published 2017-11-16 · Modified 2026-05-13
CVSS v3
8.8
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
CVSS v2
4.0
VIR risk
8.8

Description

In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.

Predictions

Exploit likelihood
92%
Patch ETA

Heuristic predictions, AS-IS, for prioritization only.

Mitigations

vendor Authored 2026-05-27

Vendor advisory: debian — https://security-tracker.debian.org/tracker/CVE-2017-15864

vendor Authored 2026-05-27

Vendor advisory: cve@mitre.org — https://www.otrs.com/security-advisory-2017-06-security-update-otrs-3-3/

OS impact

OSVersionStatusFixed in
debian debian7.0affected
debian debian8.0affected
debian debian9.0affected
debian debianbullseyefixed4.0.7-2

Application impact

VendorProductVersionsFixed
otrsotrs{"startIncluding":"3.3.0","endIncluding":"3.3.18"}

References

Verify integrity in audit chain (admin only). AS-IS.