CVE-2021-21443

unknown

Published — · Modified —

💬 Discuss on Community ✚ Propose mitigation

CVSS v3

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CVSS v4 NEW

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not yet in upstream

VIR risk

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Description

Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.

Predictions

Exploit likelihood

20%

Patch ETA

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Heuristic predictions, AS-IS, for prioritization only.

Mitigations

No mitigations published for this CVE yet.

The vendor-content worker queues fetches as references arrive (check back in a few minutes). Or — if you've already worked around this in production — publish your fix to the community-verified tier.

✚ Propose a mitigation on Community → Mitigations published via the community go through AI scoring + 2 human reviewers + 7-day silent objection window before landing here with source_tier=community-verified.

OS impact

OS	Version	Status	Fixed in
debian	bullseye	fixed	`6.0.32-6`
debian	bookworm	fixed	`0`
debian	forky	fixed	`0`
debian	sid	fixed	`0`
debian	trixie	fixed	`0`

References

https://security-tracker.debian.org/tracker/CVE-2021-21443

Community-verified mitigations for this CVE will appear above when contributors publish them.

Verify integrity in audit chain (admin only). AS-IS.