CVE-2026-48209

high

Published 2026-06-01 · Modified 2026-06-01

💬 Discuss on Community ✚ Propose mitigation

CVSS v3

7.1

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:H/A:N

CVSS v4 NEW

—

not yet in upstream

VIR risk

7.1

Description

An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling allows authenticated attackers to perform reflected cross-site scripting (XSS) attacks via crafted request parameters associated with ticket actions. By injecting malicious JavaScript into manipulated request URLs, attackers can execute arbitrary script code in the context of an authenticated agent session when the crafted link is opened. This issue affects OTRS: * 7.0.x Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected

Predictions

Exploit likelihood

80%

Patch ETA

—

Heuristic predictions, AS-IS, for prioritization only.

Mitigations

No mitigations published for this CVE yet.

The vendor-content worker queues fetches as references arrive (check back in a few minutes). Or — if you've already worked around this in production — publish your fix to the community-verified tier.

✚ Propose a mitigation on Community → Mitigations published via the community go through AI scoring + 2 human reviewers + 7-day silent objection window before landing here with source_tier=community-verified.

References

https://otrs.com/release-notes/otrs-security-advisory-2026-08/

CWEs

CWE-79 CWE-116

Community-verified mitigations for this CVE will appear above when contributors publish them.

Verify integrity in audit chain (admin only). AS-IS.